The three-stage official process for disputing your Rateable Value: 'Check' the facts held about your property, 'Challenge' the valuation with evidence, then 'Appeal' to an independent tribunal if it's still unresolved.
Check, Challenge, Appeal (CCA) is the official three-stage process for disputing a rateable value in England, run by the Valuation Office (whose functions moved into HMRC in April 2026). You generally have to complete each stage before you can move to the next.
Check: you confirm or correct the facts held about your property, such as its size, description and features. Challenge: you formally dispute the valuation with evidence — typically rents on genuinely comparable properties — and this normally has to be started within a set window after the Check is settled. Appeal: if it is still unresolved, you can take the case to the independent Valuation Tribunal, again within a time limit and sometimes with a small fee.
The process is free to use yourself through GOV.UK, but it is evidence-led and can be slow — often several months at the Check stage and over a year if it reaches Challenge. The deadlines are strict, so confirm the current time limits before you start.
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